Call: 855-95-Voice (86423)
Policies and FAQ's
The following is a brief description of how we like to
work and what to expect from using our voice over service.
We like to offer a voice over service that is easy to use, affordable and of the highest quality. That being said, it needs to be a streamlined operation. We only use voice talent that have a proven record of knowing how to read a script correctly. When you use ProVoice.com for your voice over and audio production needs, you will get a high quality read, performed by skilled announcers using high quality voice over equipment. That's what you can expect. Please don't expect to be able to micro manage the voice over with certain inflection instructions of every word, etc. If there are certain words on the script you want read with more emphasis, please underline them in the script. Once you choose the voice over talent and make payment, the script will be sent to the talent to be recorded. You don't need to wait days for the voice over, it should be done within 1/2 a business day for :30's and :60's (perhaps quicker). We have auditioned hundreds of talents and have picked the best of the best that are willing to work for the rates we are charging. Only having a dozen or so 'very good for the money talent' is a win win for all involved. The client gets a variety of talent to choose from, and the talent isn't competing with 50+ other talent hoping to get one job a month.
If we make a mistake, we fix it fast and free. If you make a mistake on the script, THERE WILL be revision costs. Do NOT expect free revsions. If it's just a date change/simple line change, etc, you won't have to pay full price again (unlike many other online voice over services out there), but please double check your scripts for errors before you send them. Revision costs start at $20 and up from there depending on how much needs to be changed.
IT IS YOUR RESPONSIBILITY to check the work and make sure we didn't
misread anything. We do our best to proof voice overs before they
go out, but mistakes do happen. If we make a mistake we fix it fast
and free. But don't assume it's totally correct. Listen to the reads
carefully before applying them to your production.
More coming soon on policies.
Below are some frequently asked questions.
What other fees are involved?
Unlike other online voice talent companies, we don't charge for basic editing and 'studio' or 'session' fees. The fee you pay is for the voice over, studio time, editing, etc. Once the voice talent sends us back the audio file, we take out the breaths, make sure it's error free and within the time limit needed (seeing as the script wasn't way too long to fit in the time needed). The only additional fees are based on how much more production is wanted, such as music and effects.
Do I get to hear the voice over before I pay for it?
The talent on our site we have hand selected and are as good as their demos are....that we guarantee. Our biggest pet peeve is getting a demo from a potential talent and thinking 'Wow, this is great!' and then getting a voice over from them and thinking 'Is this the Same Person?' The demos on our site were not created from demo creation companies. These are real jobs that accurately represent the talents abilities on reading a script and the quality of their sound. That being said, we have to pay the announcer for their time so we can't do free samples. Short answer: No.
What if I want music added to my voice over?
No problem. We can add music to your voice over for $15 per minute/per file needing music. So if you just want to add music to a :30 commercial voice over it's just $15 extra. If you have 3 phone messages and you want each one to have music (and they are each :60 or less), it'd be $45 to add music to all 3 messages. We will also supply you with the 'dry' (non music) version if you choose the 'music' option.
Can I choose the music?
Kind of. We have some of our music tracks (the most popular) HERE. If you hear something you like, let me know the name of it and we can use it in your production. If you are going to be more 'particular' about what you want, I can direct you to a website or two where you can (at your cost) buy a song and email it to us. We'd have to charge $10 to mix it (instead of $15) that we normally charge. Otherwise we'd use our judgment on the song to use.
What does 'Basic Editing Always Included' mean?
We won't send you 'raw' audio. This is where a lot of other audio production companies get you with extra fees. "Oh, you want it to actually be clean audio? That will cost extra.'. We don't play that game. The voice over files will be clean and edited so you can plop into your editor. You shouldn't have to do any kind of clean up/editing work. That saves you time, and is something that a lot of other voice over companies like to charge extra for.